1. Acceptance of these Terms
These Terms of Service ("Terms") govern your access to and use of NEOQEX and its associated services, websites, games, tools, applications, and features.
By accessing or using NEOQEX, you agree to follow these Terms to the extent permitted by applicable law.
If you do not agree with these Terms, you should not use the parts of NEOQEX to which these Terms apply.
2. The NEOQEX service
NEOQEX is an independent software project operated by its creator.
NEOQEX may provide interactive experiences including games, educational features, tools, AI functionality, public profiles, achievements, experiments, and other digital experiences.
Features may change over time. New features may be added, existing features may be modified, temporarily disabled, or discontinued.
Not every feature described elsewhere on the NEOQEX website is necessarily available at all times.
3. NEOQEX accounts
Some NEOQEX features require an account.
When creating an account, you agree to provide information that is reasonably accurate and to keep account information reasonably up to date where necessary.
You must not intentionally create an account using another person's identity or impersonate another user.
You are responsible for the activity performed through your account, subject to applicable law and circumstances outside your reasonable control.
NEOQEX currently requires an email address for account registration and account verification.
4. Account security
You are responsible for taking reasonable steps to protect your account credentials and devices.
You should not intentionally share your password, session credentials, verification codes, or other authentication information with other people.
If you believe that someone has accessed your account without authorization, contact NEOQEX support as soon as reasonably possible.
NEOQEX may use verification mechanisms to protect accounts and prevent unauthorized access.
5. Public profiles
NEOQEX may provide public profile pages associated with user accounts.
Information intentionally displayed on a public profile may be visible to other users and visitors.
Depending on the current implementation, profiles may contain information such as a username, display name, biography, avatar or banner, level, XP, membership date, and experience information.
You should not place sensitive personal information on a public profile that you do not want to make publicly accessible.
6. Acceptable use
You agree to use NEOQEX in a lawful and reasonable manner and to respect other users and the operation of the service.
You may use NEOQEX for its intended purposes, including entertainment, learning, experimentation, personal use, and other legitimate activities supported by the service.
You must not intentionally interfere with the operation, security, availability, or integrity of NEOQEX.
7. Prohibited activity
You must not use NEOQEX to engage in activity that is unlawful, abusive, fraudulent, malicious, or intended to compromise the service or other users.
This includes, where applicable:
- attempting to gain unauthorized access to accounts or systems;
- attempting to bypass authentication or security controls;
- exploiting vulnerabilities without responsible disclosure;
- distributing malware or malicious code;
- using the service for fraud or impersonation;
- intentionally disrupting or overwhelming the service;
- scraping or automated access that materially harms the service;
- attempting to manipulate or abuse game systems;
- using NEOQEX to facilitate illegal activity;
- attempting to evade a valid account or service restriction.
8. User content
Certain current or future NEOQEX features may allow users to provide content such as profile information, text, images, documents, feedback, or other material.
You remain responsible for content that you intentionally submit or publish through NEOQEX.
You should only submit content that you have the right to use and that does not unlawfully infringe another person's rights.
You must not intentionally submit illegal, malicious, fraudulent, or seriously harmful content through features that allow user content.
NEOQEX may remove, restrict, or decline to display content where reasonably necessary to operate the service, protect users, respond to reports, address security issues, or comply with applicable law.
9. NeoAI
NEOQEX may provide AI functionality through NeoAI.
NeoAI responses are generated by a third-party AI provider and may contain inaccurate, incomplete, outdated, or inappropriate information.
AI-generated information should not automatically be treated as professional, legal, medical, financial, educational, or other expert advice.
You are responsible for reviewing AI-generated information before relying on it for consequential decisions.
Messages submitted to NeoAI may be transmitted to the third-party AI provider required to operate the feature. Additional information is described in the Privacy Policy.
10. Games, achievements and local progress
NEOQEX may provide games, challenges, achievements, high scores, and other interactive experiences.
Some game progress and feature state is currently stored locally in your browser.
Local progress may be lost if browser storage is cleared, the relevant device or browser data is removed, or the implementation of a feature changes.
Unless a feature explicitly states otherwise, local progress should not be treated as a guaranteed permanent record or backup.
11. Availability and changes
NEOQEX is provided as an evolving independent project.
Features may occasionally be unavailable because of maintenance, technical problems, infrastructure failures, security incidents, development changes, or circumstances outside the operator's reasonable control.
NEOQEX does not guarantee that every feature will always be available, uninterrupted, error-free, or compatible with every device or browser.
The operator may modify, suspend, replace, or discontinue features where reasonably necessary.
12. Third-party services
NEOQEX relies on certain third-party services and infrastructure providers.
These may include Cloudflare, Resend, Google Gemini, Proton Mail, and external platforms linked from NEOQEX.
Third-party services are subject to their own terms, policies, availability, and technical limitations.
When you interact directly with an external service, that service may process information according to its own policies and terms.
13. Enforcement
NEOQEX may take reasonable action when these Terms are violated or when action is necessary to protect the service, users, infrastructure, or legal rights of others.
Depending on the circumstances, this may include warnings, restrictions, temporary suspension, permanent account termination, removal of content, or other appropriate measures.
The specific response may depend on the seriousness, frequency, and circumstances of the conduct.
Where appropriate, NEOQEX may also respond to valid legal requests or security incidents.
14. Account termination
You may stop using NEOQEX at any time.
NEOQEX may restrict or terminate access to an account when reasonably necessary to enforce these Terms, protect the service or other users, address security concerns, or comply with applicable law.
Account termination does not automatically mean that every piece of information associated with an account is instantly erased. Retention and deletion are governed by the Privacy Policy and applicable law.
If you believe an account action was made in error, you may contact NEOQEX support to request a review.
15. Intellectual property
Unless otherwise stated, NEOQEX and its original software, branding, interface elements, visual designs, text, graphics, games, and other original materials are owned by or used under the rights of the NEOQEX project.
These Terms do not transfer ownership of NEOQEX intellectual property to you.
You may not copy, redistribute, sell, sublicense, reverse engineer, or commercially exploit NEOQEX materials except where permitted by applicable law or where explicit permission has been granted.
Third-party trademarks, services, and content remain the property of their respective owners.
16. Feedback
If you voluntarily provide suggestions, ideas, bug reports, or other feedback about NEOQEX, you grant the operator permission to use that feedback to improve the service without creating an obligation to compensate you, to the extent permitted by applicable law.
Feedback does not transfer ownership of your unrelated intellectual property.
17. Disclaimers
NEOQEX is provided on an evolving basis and may contain bugs, errors, interruptions, incomplete features, or inaccurate information.
To the extent permitted by applicable law, NEOQEX is provided without guarantees that the service will always satisfy a particular purpose or operate without interruption.
Nothing in these Terms excludes warranties or protections that cannot legally be excluded in your jurisdiction.
18. Limitation of liability
To the maximum extent permitted by applicable law, NEOQEX and its operator will not be responsible for losses that cannot reasonably be attributed to the operation of the service or that applicable law does not permit to be excluded.
This may include, where legally permitted, indirect, incidental, consequential, or loss-of-data damages arising from use of or inability to use NEOQEX.
However, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited, including liability that applicable law requires to remain available.
19. Changes to these Terms
NEOQEX may update these Terms when the service, features, technology, legal requirements, or operating model changes.
The "Last updated" date at the beginning of this page indicates when the Terms were most recently revised.
Where applicable law requires additional notice for a material change, NEOQEX will take reasonable steps to provide that notice.
Continued use of NEOQEX after an updated version becomes effective may constitute acceptance where permitted by applicable law.
20. Applicable law and legal rights
NEOQEX is an independent software project and is accessible internationally.
The laws and mandatory consumer or user protections of your jurisdiction may apply to your use of the service.
Nothing in these Terms is intended to deprive you of mandatory rights or protections that apply to you under applicable law.
Where a dispute cannot be resolved informally, the parties may have rights and obligations determined by the applicable law and competent authorities or courts.
21. Contact
For questions about these Terms, account restrictions, reports, legal concerns, or general support, contact:
NeoqexSupport@proton.me
Suggested subject lines:
- Terms Question — NEOQEX
- Account Review Request — NEOQEX
- Legal Request — NEOQEX
- Security Report — NEOQEX