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Tell us what happened and we'll create a support conversation connected to your NEOQEX account.
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Please sign in to NEOQEX before opening a support request. Your account is automatically attached to the conversation.
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My support
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Support conversations
Your first conversation will appear here after you
submit a support request. Conversation history and
live replies are being connected to the support system.
What can we help with?
Choose the category that best matches your problem.
Bug Reports
Something isn't working correctly?
Tell us what happened and where you found it.
Game Support
Problems with an NEOQEX experience,
gameplay or saved progress.
Technical Support
Issues with browsers, performance,
loading or other technical problems.
Known issues
Problems we're already aware of. You don't need to report these again.
No active known issues
There are currently no major known issues
affecting the NEOQEX website.
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Still need help?
Open a support request above and include as much useful information as possible. The support team can then review the request through the NEOQEX Support Centre.